Introduction

​

What is Tatango Data Hub?

Tatango offers Automated Reports that provide powerful insights into your campaigns and subscriber activity. These reports are designed to be ingested into your data warehouse, imported into your CRM, or used for ad-hoc analysis, ensuring your team has the data they need to monitor campaign performance, track subscriber engagement, and make data-driven decisions.

​

How to Request and Enable Automated Reports:

To enable any of the automated reports listed below, please reach out to your Tatango Customer Success Manager or support@tatango.com. Ensure you provide the following information:

1. Report Name: Specify the report(s) you’d like to enable
2. Frequency: Indicate how often you’d like to receive the report (e.g., daily, weekly, monthly).
3. Delivery Method: Choose a delivery destination (AWS S3, GCP, SFTP, or email). Additional delivery destinations may be available upon request.
4. Custom Fields: Mention any additional fields from your list you’d like included in the report.

​

Example Use Case

A nonprofit organization wants to track communication data in Salesforce. They log messages sent as activity records in Salesforce using the data provided by our Recipients Report. Each record from the report is logged as an activity record on each contact record in Salesforce.

In order to accurately do so they add Salesforce Contact ID (bbcrm_cons_id) as a custom field on their Tatango list and upload each subscriber’s constituent ID in their initial upload.

The nonprofit organization consumes our Recipients Report on a daily basis to an AWS S3 bucket hosted by them. From there, they have a job that runs daily to pick up the .csv file, loop through each record, and create the activity records in Salesforce on each contact. This allows them to have a comprehensive view of texts that their contacts have received in Salesforce.